Q: How long does shipping take?

A: Standard shipping within Australia usually takes 3–7 business days. Express shipping is available for faster delivery.

Q: Do you offer international shipping?

A: Yes, we ship worldwide. Delivery times and costs vary by region.

For more details, please check our Shipping Policy.

Q: What is your return policy?

A: You can return items within 30 days of delivery for a full refund or exchange, as long as the product is unused and in original packaging. In addition, more answers about that question you also can find in the return and refund policy.

Q: How do I request a return?

A: Please contact our support team at support@2lazy.com.au with your order number and reason for return.

Payment & Security

Q: What payment methods do you support?

A: We support various payment methods, including Visa, Mastercard, PayPal, and Afterpay.

Q: Is my payment information secure?

A: Yes, we use SSL encryption, and all payment information is securely protected.

Q: How can I contact customer service?

A: You can reach us via live chat, email at support@2lazy.com.au, or by calling our support line.